5

We were completely stranded about 45 miles away from Litchfield Auto Repair and happened to get ahold of someone before closing at 6. We had called all around the Phoenix area and no one was willing to help us, however he gave us his number and asked us to call when the tow truck dropped us off to his shop and he would help us out. Not only did he meet us at 9pm, he inspected our vehicle to try and fix it so we could head on home the same night. Unfortunately, he needed to order a part but was able to get the part and had us on the road by 11:30am the next day. He called the hotel a block away, negotiated a lower rate for us, and even offered to drive us there and pick us up in the morning. Ridiculously EXCELLENT customer service! He gave us good pricing and even allowed us to look up other prices for parts. I definitely recommend using them if you want great customer service with an honest company!!

5

I had a great experience here! They diagnosed my 1998 Ford F250 SuperDuty and had the problems repaired in less than 24 hours. Very honest service, they even told us that all of the work we wanted done was not necessary. Great place to have your vehicles repaired!

5

After having some repair work done at a dealership that my husband and I had gone to since 2004 I thought I would seek another repair facility. I found Litchfield Auto Repair on the internet and the reviews were all favorable. They provided him with a repair quote for two engine mounts that was a third of what our dealer quoted. They performed the repairs and except for an unintended oversight the repair was handled excellently and the price was right. My husband and I plan on using Litchfield Auto Repair from now on.

5

I knew my 10-year old Buick, with 145,000 miles, needed some work if I was going to keep it for another year rather than trade it in. I like the Buick, I like its trunk size, and I especially like that it consistently gets 30-32 mpg. I knew, at the very least, it needed new front struts. I took it into the shop on 4/23 and Phil gave it a very thorough check and called me with both the needed and suggested repairs. He did it all for little more than two of the chain stores quoted me for the struts alone -- and I had the car back the next day -- and he insisted on showing me the parts he'd removed and what was wrong with them. I am so happy to have found Litchfield Auto Repair and will not be going anywhere else!

5

I couldn't be happier with Litchfield Auto Repair. I took my 2006 Chevy Uplander in for an oil change. I had started to lose trust in my current repair shop and decided to get a second opinion. I'm so glad I came to Litchfield Auto Repair. Everyone was super friendly and honest. Repairs that were absolutely necessary, according to the other guys, were not needed. I got my oil changed and got the 100k service. The price was reasonable and I instantly accrued reward points! I was so impressed with the whole experience so I brought my other car the following day for an oil change. I can't wait to tell everyone I know about this shop. Finally, a repair shop you can trust! Thanks!

5

I couldn't be happier with Phil and the way he conducts his business. We had extensive work done on the car. After looking at the car he called with the details and said he would like to have me come in to look at the car up on the lift so he could explain everything in detail. Wow, no shop had ever done that! Phil quoted the price for all repairs but gave an option to do some now and some later if I preferred. We did it all at once, easier this way! I also inquired about tires from Phil and he gave me a smoking deal on them, installed them and had an alignment done as well. When the car was finished I was very pleased with the price as it came in under his quote for the repairs and the tires also came in considerably less. Again, that has never happened to me before! This is a can't miss shop in my opinion. Phil has earned a customer and I will spread the word to everyone regarding his business etiquette and quality of work. And yes, the car runs like new again!

5

Great experience and I don't say that lightly when forking over cash! They were friendly, honest, and affordable. Great service. I will be back with any automotive needs.

5

I cannot say enough about this business. Needed my car checked over- thought I may have a coolant leak. Also, tire was losing air I suspected a nail. Phil took my car back immediately when I arrived at opening time. He was very friendly and listened to the issues I was having. After a thorough check ( he came into the waiting area shortly after taking the car back), he told me what they found and suggested a fix. They gave me a ride home and picked me up 2 hrs later as promised when the car was ready. Unbelievable!! He said 2 hrs for the repair and meant it!! The quoted price was what I paid when I returned for the car- no surprises!!! They fixed my heater, verified no coolant leak, and patched my tire. The car was clean when I picked it up and I could tell they topped off the air in all the tires not just the leaking one. Great service, great prices, friendly family business. Phil, Tamara and Austin are awesome!

5

took car to Litchfield Auto for 2nd opinion. instead of an opinion, i got the job done in 1 hr. went a my regular auto shop (that i wasn't all that happy with) and a service mgr (they have 2) looked at the problem and said i needed a new door handle. litchfield auto looked at the door handle and said it might be mis-aligned. they were right, the other guys were wrong. Litchfield Auto is my new repair guy. Quick, honest and friendly. Oh and my wife likes them, enough said.

We are happy we earned your business! See you next time you need a repair, Robert! Thanks for the review!

- Litchfield Auto Repair
5

Second day of cross county trip and my Van dies outside of Phoenix. Found Litchfield Auto using Yelp. Called was told to have it towed, would check it out, was able to drive the Van there the next morning. Owner was ready to jump right on the van as we were traveling but told him I would like to leave it, as we rented a car to finish our trip and would be back in a week. Spoke to the shop two times while we were gone, both times was told they could not find anything wrong, and did not want to just throw new parts in and not solve the problem. When we got back, the Van was running fine, but still no obvious problems with it. The owner discussed what he found or did not find testing the van. We both came to the conclusion that the fuel pump may have overheated, due to low gas levels. This is Astro/Safari vans which are known for weak fuel pumps, and most people just keep having fuel pumps put in at $300-500 a pop. I have always worked on my own cars, and in fact had replaced the fuel pump a year earlier myself. This place is great, and a truly honest Repair shop, I will recommend them to everyone in the area. I have told people on the AstroSafari forum that this is the place to go if you have problems in Phoenix area. My only regret is that they are too far away from my home to use.

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