Auto Repair in Goodyear, AZ

There is a reason why these people get booked one week in advance. They are just great! I'm new to the area, and my care starting making this weird noise. Of course, I was nervous just to show up to any Auto Repair, and yet again, thanks God for Yelp! They really deserve the good reviews. I did have to wait 5 days to get in, but my problem was not affecting the functionality of my car. Explanation of charges was thorough and very well detailed in the final invoice. Tamara was great at communicating throughout the process. Price seemed to be fair. Final results: I'm back on the road, noise is gone, and car is running great! I would recommend these guys to my friends any time. Thanks LAR!

First: I never had service at this location. I was quoted a slightly cheaper price at a different location. I am strictly rating my customer service experience. The people that I spoke with over the phone were incredibly personable. They were friendly and handled my questions with care. They were quick to follow up with me on the questions I had. I didn't feel rushed at all. A great customer care experience.

They even work on diesels!!! I just moved here 2 months ago, and back home I left my father in law who has been my mechanic for 17 years. With that being said, I tend to know a thing or 2 about cars but I trust no one except my father in law. I've had 2 experiences with Litchfield Auto. First experience: Needed my fuel filter changed. They got me in for the following day, got my truck back right away, service was very friendly. Next, Phil comes out to tell me that my sensor on top of my filter had broken off but he could have the part there in 15 minutes and have me on my way. I didn't have the extra $50 at the time to cover the cost and he told me it wasn't detrimental and I could drive without it. Just be sure to get it next time. What mechanic does that?! Pretty honest if you ask me! In and out of there in less than an hour. 2nd Experience: Sunday evening 5pm. Truck wouldn't start. Had AAA tow it to Litchfield Auto. I called & left them a message letting them know the vehicle was coming & the nature of the problem. Had a very sleepless night because I thought it was going to be a worst case scenario kind of thing. Monday morning they opened at 7am and I was there-just to speak with Phil and give him details, trying to make his diagnosis a bit easier. 8:15am Phil calls and tells me whats wrong. I authorize the work. I call back and see if they can check all my fluids and headlights etc. Phil said it would be done in the afternoon-3:30pm, Tamara calls me and says it's done. These guys are great. They are friendly, honest, accomadating, quick and most of all realize that we all need and depend on our vehicles and they take pride in their work. I sure miss having my father-in-law around but these guys are a swell substitute! Finding someone to work on diesels is tough- so I am EXTREMLY grateful for them! Thank you Litchfield Auto for being AWESOME! I will definitely be back! (Hopefully on my own terms and not my trucks')

Just had a FABULOUS experience here. I was in a real bind, needing the AC fixed immediately so I could drive my babies across the desert to see their grandparents. My spouse was out of town and so they gave me a ride from and to the shop. They busted their hump to get it done the same day. I felt like they were fair and honest. I called here because my usual place was too busy, but this will be my first call from now on. Thank you so much!

I Yelp'd a new auto repair shop after I ripped apart the last one, and I found these guys. First off, they have a woman in the office, which made me feel better right off the bat. I've never seen a woman working at any repair shop that wasn't male dominated that I didn't feel totally snowed when I left, so this was nice. I needed an estimate on repairs to pass emissions, as well as an overall estimate for everything else I need done in the future (brakes, oil change, etc.) I left my car there and didn't hear back for over 6 hours. I thought that this was really good because they were taking their time and not rushing themselves, or this was really bad because it was more serious than I thought and maaaybe they just threw their hands up at my devilmobile and took a long lunch to clear their heads. The former seemed right. They called me and gave me the rundown about my emissions and while I wasn't planning to get anything done today, they quoted me an extremely reasonable price when I was expecting to pay triple. I told them to take care of it when they have the time since it was already there, again, expecting to get it back sometime tomorrow since it was already mid-afternoon. Again, they called me a quarter to 6 and said it was ready. I went to go pick up my car and waited approx. zero seconds to have the keys handed back and... SURPRISE... they took my car to the emissions testing station for me so I wouldn't have to. If that's not customer service, then i don't know what is. They also have a customer loyalty card (that I am going to use the HELL out of), 2% cash back (or something like it) on services and rewards offers for all referrals. Keep up the fabulous service, fellas. Every business should model their ethics after yours.

We have had a various amount of auto repairs done over the years and always got screwed. My husband's new tobus, Jeep needed something fixed and he started the search for a mechanic. We do understand this place and OMG the difference! Always clean and friendly. Have a nice comfy couch and chairs and tv in waiting room. Ice cold water too. They are up front and honest and get it do e when they say. Appointments are easily had when it is convenient. Won't go anywhere else from now on!

I have been going here since a few months after they opened. I had always gone to the dealership for anything on my camaro or sierra. After my first visit I knew I would never go anywhere else but here. I have gone here multiple times from big repairs to an oil change. Every time I go the quote I am given is always much lower than the dealership quote would be. Now with that lower quote in no means relates to a sub standard repair. In fact I have always experienced the opposite with the repairs they have performed. When they are done with the repair the price has always been within 20 dollars of what I was quoted on for the repair. They also stick to their work I had the drivers window motor/regulator replaced on my camaro. Within 1 month it had slowed down and then died. I brought it back and they replaced it with no cost to me. The next one died with a month also. I brought it back and this time they put a more expensive motor/regulator in the camaro. Again no cost to me and it has been working great for almost a year with no problems. The customer service is my favorite part besides the cost. Whenever I have had a question about a repair or anything else auto related they can answer it and explain it to me right there. So if you are looking for a great place to get anything done vehicle related go here and be a satisfied customer.

I had my SUV transmission repaired at Litchfield Auto and they are the most professional & honest auto repair shop that I have ever done business with. They assessed the problem, gave me a firm quote and delivered the car back to me on time as promised. Highly recommended and if you ever what to contact me about the quality of work they preform please do so @ [email protected].

Litchfield auto is the only place I'll take my cars. I'm typically a diy'er with my cars but now I don't have the time so it's amazing to have an honest and fast mechanic that i can take my cars to. They've replaced the whole ac system and all the belts in my cars and both were completed same day. Very impressive work and excellent customer service. Definitely recommend to anyone in this area!!! or not in this area:)

I WILL NOT GO ANYWHERE ELSE NOW THAT I'VE BEEN HERE!!! What else can I say about these guys but their shop is one of a kind. Fast, efficient, friendly, helpful, and definitely are NOT there to rip off their customers. I had some work done by a previous mechanic at another shop and was having some check engine light issues after the work was performed. Looked these guys up on Yelp and thought I'd give them a try after seeing the great reviews. Spoke with Tamra who was extremely nice and got me in as soon as she could. When I first got there I was greeted by the owner Phil. I let him know of my problem and he ran a free Diagnostics check (which by the way I've never heard of any shop doing). After some searching he found out that my spark plug wires were bad, all of which I was told by the pre-mentioned previous mechanic were replaced. He gave me an absolutely fair estimate but knowing a little bit about cars I decided to change them myself. He told me good luck and sent me on my way, did not try and upsell anything to me (which as you know with auto shops is quite rare). Upon replacing the spark plug wires, one of them was so bad it fell apart when tugging on it. Needless to say got those replaced but the check engine light issue still remained. Called up Litchfield Auto and again Tamra squeezed me in ASAP. Got there the second time and Phil and his mechanics again started a free Diagnostics on the car, mind you they closed at 6pm and I showed up about 4pm. Upon further inspection, he told me that the spark plug wires were crossed and fixed them, handed me my keys, again at no charge and told me have a great day. I couldn't believe the great service at this point so I MYSELF asked him to charge me a labor fee for these guys working on my car for hours between both of the days I took it there. Long story short these guys are EXCELLENT. I have never been to a shop that is this clean and that is actually concerned about retaining loyal customers and not just how much money they can squeeze out of you. Like I said before I know a little bit about cars and Phil and his staff are one of a kind. He took the time to talk with me about the issues and explain how things work with the car so we could be on the same page and never did I once feel like he was out to get me. I will DEFINITELY recommend this shop to anyone I know and will go there for all my auto needs. Thanks again guys for being there for the customer!!!!