Had my vehicle there for a “free” diagnostic and they quoted me over $1,100 for a starter and an oil change on a 2012 vehicle. Asked them how much without oil change and they said now $1,040. Took it to another mechanic who charged me $500 and also advised me that there was no oil. That is mysterious seeing that I just had an oil change back in February and I didn’t take it to this place for that purpose in the first place. Be careful and know that “free” is not always free.
Thank you James for taking the time to leave this review. I'm sorry we did not exceed your expectations. You had your Kia towed in. We performed an inspection. We had told you it had a failed starter and needed an oil change. You paid $0.00. As far as the cost to replace it, not sure how another shop would be able to do this at $500. Maybe they used a used part, or an aftermarket part and didn't charge you any labor. Here nor there, we have inspected 4 vehicles for you and you have never repaired one of them. Ohh, and never charged you. It may be one thing to have a different price on a part or on labor. But to leave a 1 star review for performing all the effort for multiple vehicles multiple times, and then to say free is not free doesn't really seem fair. Normally I would say I'd like to hear how we could do something better for a customer that is not satisfied. In this case we will no longer be accepting your vehicles in our shop to perform free inspections when there is no intention of having them repaired. Just to give you an opportunity to leave a 1 star review for our efforts. Good luck to you James and God Bless. Phil owner of Litchfield Auto Repair. 623.882.8700
- Litchfield Auto Repair