🚨Scam Alert – Outrageous Diagnostic Fee! I brought my 2008 Ford E250 to Litchfield Auto for a check engine light. Rene told me it would cost $800 just to diagnose the issue, which is absolutely outrageous. When I questioned it, he claimed the fee would go toward any future repairs. But I wasn’t asking for repairs, I just wanted a diagnosis! When I went to pick up my vehicle, they tried charging me $71 just for having it there, even though they hadn’t done a single thing. I spoke with the manager, Mike, who backed Rene’s ridiculous $800 diagnostic fee. When I told him I’d take my car to the dealership instead, he hung up on me. Extremely rude and unprofessional. I own four vehicles and will never take any of them back to Litchfield Auto. I suggest others avoid this place too. In the past, they’ve also replaced parts on my cars that didn’t need replacing, and then tried to smooth things over with a free oil change. That's should have been a red flag. For comparison, the dealership charges only $199 for a full diagnosis, and you can decide to repair it there or take it elsewhere. Be careful, this shop is not transparent about pricing and seems to prey on customers who may not know better.