5

Incredible place to deal with. Thanks for your honesty

Thanks Kelly! We appreciate your business!

- Litchfield Auto Repair
5

Great people,Great service,it is good to find a mechanic that you can trust finally.Thank you from Angela's Dad.Tom

Thank you Tom for coming on by! It's good to see that you had a wonderful experience with us! We look forward to seeing you again!

- Litchfield Auto Repair
5

We absolutely love and recommend these guys! If you want an honest auto repair tech go to them!

Thank you for your recommendation, Misty! We appreciate your review!

- Litchfield Auto Repair
5

I love this place. There isn't a more honest mechanic who is willing to go above and beyond. I am confident they will make the right decisions everytime I bring my car to them. I would highly recommend!!!

Thank you Cody! We're so happy to hear you had a great experience with us, we look forward to seeing you again in the near future.

- Litchfield Auto Repair
5

First: I never had service at this location. I was quoted a slightly cheaper price at a different location. I am strictly rating my customer service experience. The people that I spoke with over the phone were incredibly personable. They were friendly and handled my questions with care. They were quick to follow up with me on the questions I had. I didn't feel rushed at all. A great customer care experience.

We strive to provide the best customer service in town. We hope you think of us in the future, Jerry.

- Litchfield Auto Repair
5

I have been going here since a few months after they opened. I had always gone to the dealership for anything on my camaro or sierra. After my first visit I knew I would never go anywhere else but here. I have gone here multiple times from big repairs to an oil change. Every time I go the quote I am given is always much lower than the dealership quote would be. Now with that lower quote in no means relates to a sub standard repair. In fact I have always experienced the opposite with the repairs they have performed. When they are done with the repair the price has always been within 20 dollars of what I was quoted on for the repair. They also stick to their work I had the drivers window motor/regulator replaced on my camaro. Within 1 month it had slowed down and then died. I brought it back and they replaced it with no cost to me. The next one died with a month also. I brought it back and this time they put a more expensive motor/regulator in the camaro. Again no cost to me and it has been working great for almost a year with no problems. The customer service is my favorite part besides the cost. Whenever I have had a question about a repair or anything else auto related they can answer it and explain it to me right there. So if you are looking for a great place to get anything done vehicle related go here and be a satisfied customer.

Thank you for 5 stars and the extra time you took to leave a review! It means the world to us that our clients know they can expect nothing but the highest quality service! We are so pleased that you've continued to have a wonderful experience with us and your recommendation is highly appreciated.

- Litchfield Auto Repair
5

I WILL NOT GO ANYWHERE ELSE NOW THAT I'VE BEEN HERE!!! What else can I say about these guys but their shop is one of a kind. Fast, efficient, friendly, helpful, and definitely are NOT there to rip off their customers. I had some work done by a previous mechanic at another shop and was having some check engine light issues after the work was performed. Looked these guys up on Yelp and thought I'd give them a try after seeing the great reviews. Spoke with Tamra who was extremely nice and got me in as soon as she could. When I first got there I was greeted by the owner Phil. I let him know of my problem and he ran a free Diagnostics check (which by the way I've never heard of any shop doing). After some searching he found out that my spark plug wires were bad, all of which I was told by the pre-mentioned previous mechanic were replaced. He gave me an absolutely fair estimate but knowing a little bit about cars I decided to change them myself. He told me good luck and sent me on my way, did not try and upsell anything to me (which as you know with auto shops is quite rare). Upon replacing the spark plug wires, one of them was so bad it fell apart when tugging on it. Needless to say got those replaced but the check engine light issue still remained. Called up Litchfield Auto and again Tamra squeezed me in ASAP. Got there the second time and Phil and his mechanics again started a free Diagnostics on the car, mind you they closed at 6pm and I showed up about 4pm. Upon further inspection, he told me that the spark plug wires were crossed and fixed them, handed me my keys, again at no charge and told me have a great day. I couldn't believe the great service at this point so I MYSELF asked him to charge me a labor fee for these guys working on my car for hours between both of the days I took it there. Long story short these guys are EXCELLENT. I have never been to a shop that is this clean and that is actually concerned about retaining loyal customers and not just how much money they can squeeze out of you. Like I said before I know a little bit about cars and Phil and his staff are one of a kind. He took the time to talk with me about the issues and explain how things work with the car so we could be on the same page and never did I once feel like he was out to get me. THEIR DETERMINATION TO FIND THE PROBLEM WITH MY CAR WAS OUTSTANDING!!!! I will DEFINITELY recommend this shop to anyone I know and will go there for all my auto needs. Thanks again guys for being there for the customer!!!!

Thank you for 5 stars Anthony and the extra time you took to leave a review! It means the world to us that our clients know they can expect nothing but the highest quality service! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

- Litchfield Auto Repair
5

There is a reason why these people get booked one week in advance. They are just great! I'm new to the area and my care starting making this weird noise. Of course, I was nervous just to show up to any Auto Repair, and yet again, thanks God for Google! They really deserve the good reviews. I did have to wait 5 days to get in, but my problem was not affecting the functionality of my car. Explanation of charges was thorough and very well detailed in the final invoice. Tamara was great at communicating throughput the process. Price seemed to be fair. Final results: I'm back on the road, noise is gone, and car is running great! I would recommend these guys to my friends any time. Thanks LAR!

We are thrilled to have earned your business Carlos! Thank you for the wonderful review and we love knowing our clients appreciate our services and are excited to refer all of their friends!

- Litchfield Auto Repair
5

Tamara and crew at Litchfield Auto are amazing. The first time I used them they called around to a bunch of different places to get quotes on the parts I needed replaced. Not sure if this is common or not but I was amazed that she spent the time to find me a good deal on parts. I dropped my car off in the morning and by the afternoon they had replaced the entire AC system and I was ready to go. Could not believe how fast they fixed it. Took my other car in a couple weeks and again I was back in my car same day for another great price. These guys are fast, smart, honest and affordable. Definitely recommend them to anyone looking for a shop they can rely on.

We know getting your car back in top shape in a timely matter is very important to our customers. We are glad we could get your cars fixed for you. We hope you recommend us to all your friends and family, Danica.

- Litchfield Auto Repair
5

Recently contacted Litchfield Auto Repair for an oil change since they have such great reviews on here. We're newish to the area, and we wanted to get established with a mechanic. They were wonderful, and I like how they have a rewards card!

Litchfield Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Litchfield Auto Repair (623) 882-8700 if you have any issues in accessing any area of our website.