5

Took my 2014 Corvette in as it overheated on the highway. Could have been a number of things but they were reassuring and tested the coolant system and found the cap pressure seal broken. Yayyyy. Under 100 bucks (unheard of for that car) and I was gone. Runs like a top. Jennifer is a kind and down to earth front “desk” lady and is an asset to that business! Thank you LFA!

Thank you Wade for this great review! We work hard to offer the best service and auto expertise. We are so glad that Jennifer stood out to you during your visit! We count ourselves lucky to have customers like you and we look forward to your next visit!

- Litchfield Auto Repair
5

True professionals! Been dealing with them for years. The owner has decades of auto mechanic experience, there’s not a car leaving there without the problem fixed. Owners understand, used cars require preventative maintenance to prevent breakdowns. If your car has high mileage, start changing things such as the battery, alternator, starter, power steering pump, water pump, radiator, thermostat, hoses, and belts. The items mentioned routinely fail due to normal wear and tear, repairs are expected. If you haven’t had these items replaced, I’d recommend at least having them all tested to ensure that the components operating correctly. Professionals, if you’re car is what gets you to and from work to earn income, and you’re not a mechanic or mechanically inclined, trust this company to get you safely on the road.

Thank you, Reginald, for your five-star review! We appreciate your continued trust in our expertise and guidance. Our team takes pride in providing top-notch service with a focus on preventative maintenance to keep our customers safely on the road. We look forward to serving you for many more years to come!

- Litchfield Auto Repair
5

Thank you for the 5-star rating, John Thomas! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!

- Litchfield Auto Repair
5

I will not take my vehicle's to anybody else for any reason

Thank you for your unwavering trust, Bobby! Knowing that we've earned your loyalty means the world to us. We're grateful for the opportunity to serve you and your vehicle, and we look forward to many more great experiences together!

- Litchfield Auto Repair
5

Thank you, Pithon, for your stellar review! We're thrilled to hear that your experience with us was top-notch. We strive to provide excellent service to all our customers, and we're glad to see that we hit the mark with you. If there's anything else we can do to make your experience even better, please let us know!

- Litchfield Auto Repair
5

Thank you for awarding us with a five-star rating, Michel! We're thrilled to know that you had an amazing experience with our company! If you ever need any further assistance, please don't hesitate to reach out to us. Take care!

- Litchfield Auto Repair
2

My experience here was not great. First this place is extremely pricey- just prepare for a huge bill if you have them do the work. Second, the service was a little "off". Upon entering I was helped eventually. I had an appointment and uploaded my coupon to the portal and was scolded that "they can't see any atttachments". And how am I supposed to know that? Then he lectured me about how grocery stores need to see a coupon. I didn't need that and could simply pull it up on my phone. It was on their website. That was bizarre. He needs a lesson on talking to customers I think. My actual repair, well I spent $2300 and the issue with my car still exists. Not saying the repairs weren't probably needed anyway but they admitted to me after they gave me my car back (after asking bluntly) that my car still had the same issues. Upon asking follow up questions (that they should know), no one knew and they didn't properly "take notes". I asked what tire was problematic and they didn't even know. They guessed after I pressured them- really reassuring right? They also had my car from Monday-Thursday. I was told I'd get calls, that never came. I had to repeatedly call and ask for updates. I ended up getting another opinion, had a tire they most suspected was due for replacement and the car drives really very much the same as when I initially brought it in. Again I spent $2300, so for the car to drive marginally "better" is insane. They will farm out your car (alignments- my invoice said a nearby dealership on that) to the nearest dealership as they don't do it. The alignments are a lot higher in price than other places.

Tyler, thank you for taking the time to leave this review. I did try to reach out to you for more information as we had repaired the loose front end. And No we don't send alignments out, we do all in house. Your invoice doesn't say we sent it to Toyota, our alignment machine print out says Toyota on it because Hunter (alignment machine manufacture) was out of PC's when ours had failed. So they lent us a used one while on order and now we have a new machine. Sorry for the confusion. I had a conversation with the crew about the haggling for a coupon, I agree that was very unnecessary. As far as the repairs went, I'd like to get a better understanding. The problem was the wandering down the road, and after repairs and alignment we had told you that a tire is causing a slight pull, but the vehicle is no longer wandering. I believe this is where there is some confusion. Please reach out to me, I would like an opportunity to make it right, and have you happy with our services. My name is Phil, owner of Litchfield Auto Repair. 623.882.8700

- Litchfield Auto Repair
5

Thank you, Victor, for the top rating! Knowing that you had a fantastic experience with us makes our day. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Litchfield Auto Repair
5

Wonderful shop! They have azing customer service and do excellent work. They use great communication to let you know how your vehicle is doing and what it needs. I've been going for a year and I'll continue to go!

Thank you for the amazing review, James! We are thrilled to hear that you have had a wonderful experience with us. Providing excellent customer service and delivering high-quality work are our top priorities. We look forward to serving you for many more years!

- Litchfield Auto Repair
5

Excellent service. Great people in the office. Shuttle service driver friendly. They fixed my problem so I could smog my vehicle.

Thank you, Derril, for your fabulous review! We're thrilled to hear about your outstanding experience with us. Our team takes pride in providing excellent service and ensuring our customers' satisfaction. We'll be sure to pass along your kind words to our dedicated staff. We look forward to assisting you again in the future!

- Litchfield Auto Repair
Litchfield Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Litchfield Auto Repair (623) 882-8700 if you have any issues in accessing any area of our website.