5

I have been taking all of my vehicles to Phil and his team for 10+ years now, and WILL NOT go anywhere else! I had BMW's and Fords, they can work on anything. "At Least There Is One Fair & Honest Mechanic" is not a slogan, it is a fact! They will tell you what needs to be fixed ASAP, and what can wait, but keep it on the radar. I can't recommend them high enough.

Christopher, thank you for being such a loyal customer for over a decade! We're thrilled to know that our commitment to honesty and quality work resonates with you. Your recommendation means the world to us. If there's anything else we can do for you and your vehicles, please don't hesitate to reach out.

- Litchfield Auto Repair
4

I used to go here regularly with my VW Jetta many years ago. The owner had the same type car at the time. He always took good care of my car and at a reasonable price. I called on a Thursday and needed an oil change. Since I intended to wait for my car, the guy on the phone said come in on Tuesday, at 9am. I was on time. I told him I had to be out of there by 10am as I had another important appointment, downtown Phoenix at 11. It was another 10-15 minutes before they took my car back. About 9:45am I went to the guy and reminded him I needed to leave by 10am. He said it was almost finished. I insisted he physically check on it, so he did. He again said, it was almost ready. At 10, I went back to him and demanded my car. He said they were just finishing up and I should have a seat. I said I wasn’t taking a seat and wanted to pay for the oil change right now. The owner was there and generated a bill for me. It was about $5 more than I had been previously quoted. When I inquired as to the price originally, I asked for the total price including all taxes. After I paid, I asked where my car was and they had just driven it around to the front. I walked out, got in my car and hurried to my appointment. It was 10:10, which normally would not be an issue. Obviously, this time it was. I don’t remember this ever happening before. I will go there again. I will only make appointments though the owner and his wife. Compared to Volkswagon Dealers Service Centers Litchfield is about 1/3-1/2 cheaper than the others. I trust Litchfield Auto Repair. It’s just too bad they didn’t prioritize my car with a simple oil change and an important deadline. Lucky for me the traffic was light, and I did make my 11am appointment.

Sharron, we truly apologize for the delay during your last visit. We understand the importance of your time and will make sure to improve our efficiency. We appreciate your loyalty and trust in our services. If there's anything we can do to enhance your experience, please let us know. Thank you for your feedback!

- Litchfield Auto Repair
5

My husband and I found a really GREAT auto shop that’s has nothing but great reviews, and we see why. They were straight forward and got my 2004 Hummer back right with a new AC system. Thank you, will be doing business there all the time👌🏽

Thank you so much, Samona, for your kind words! We're thrilled to hear you had a great experience with us. We'll always be here to provide top-notch service for your Hummer. We can't wait to see you again!

- Litchfield Auto Repair
5

Love They’re honest, work, very helpful and they do an excellent job on our vehicle’s and we’ve been going there since 2018.

Thank you, Rachel! We appreciate your loyalty and trust in us. It's fantastic to hear that we've consistently met your expectations over the years. We'll continue delivering the excellent service that you've come to expect from us.

- Litchfield Auto Repair
5

They were great overall should’ve gone to them first

5

Thank you Jenny, for sharing your positive experience with us! It's wonderful to hear that you enjoyed your time at our company. We pride ourselves on providing excellent service to all of our customers, and we're thrilled that we met your expectations. If you have any further comments or feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

- Litchfield Auto Repair
5

Litchfield Auto Repair is top-notch! Honest, skilled technicians who get the job done right and fast. Trustworthy service every time!

Thanks Mason for the 5-star review! Our team at Litchfield Auto Repair takes pride in providing honest and skilled service done right. We appreciate your trust in us and look forward to serving you again!

- Litchfield Auto Repair
5

Thank you for choosing our company, Teresa! It's great to see you had a 5-star experience. We aim to provide top-notch service to all our customers and we're glad we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

- Litchfield Auto Repair
5

Highly recommend..they were thorough and saved me a lot of money. They were fast and had my vehicle ready in two days. Thank you for your service

Thank you Ha'Nifa for the great review! We're thrilled to hear how satisfied you were with our service. It's always our goal to provide top notch, efficient service that saves you time and money. We appreciate your recommendation and look forward to serving you again in the future!

- Litchfield Auto Repair
4

Very professional, understanding & helpful. I’ve had multiple “issues” with my vehicle diagnosed, repaired quickly and priced fairly.

Thank you for your kind words, Mike. We're happy to hear that your experience with us was positive. Providing professional and helpful service is our priority. We're here to assist you with any further vehicle issues you may have in the future. We hope to see you again soon!

- Litchfield Auto Repair
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