Auto Repair in Goodyear, AZ

I set an appointment for 1pm and had my car there at 11:30am but it didn't get looked at till 4pm and because of that they couldn't get the parts they needed to fix the car till the next day. These parts and labor was quoted to me at around 800 which I agreed to out of good faith. When I got home and looked over the receipt I was charged 180 for labor when told it was gonna be 100 in labor because it was only going to take an hour tops to install everything and the rest parts which I looked up and found out they charged me 260 over what I would of costed me to by them myself. They have super knowledgeable mechanics there that I truly believe are the best around at what they do but I was ripped off and took 3 days off work one of which was unpaid because it needed to be fixed. Thanks for fixing my car but that's it.

I had need of a mechanic in a hurry, as my other mechanic was swamped and couldn't help me. I googled honest auto repair shops and found Litchfield Auto Repair. They worked me in and took excellent care of me and have every time I've returned for my oil changes. They usually require an appointment due to their excellent and honest care. I highly recommend this shop!

The team at Litchfield Auto Repair has worked on 2 of our vehicles. They offer top notch service, pick up and drop off, a generous veterans discount, and the best labor rate price in the area. I really appreciate that they fix what needs fixing and only offer additional related to the specific repair (a new hose, or fluid drain and replace, etc). This gets the job done and helps keep the costs manageable. Finally, they also offer the best battery service that I am aware of anywhere... with a good price, they do the work, and lifetime replacement on AC Delco batteries.

The most Honest work I've ever had done!!!! These guys are great. It's owned by a great guy who really makes sure your comfortable with everything going on during the entire process. I take my work truck there and my Personal vehicles as well!!! They do EVERYTHING and really give honest opinions on things that can wait or things that need done immediately. It's a great Local business and all the guys are always very respectful. Would recommend this place for all your automotive needs!!! It really seems like everyone working there is a big family and better than that they truly treat everyone like they are as well. Have had oil changes done regularly, having some custom stuff done for my car and will be doing my U-Joints soon. I know that they will take care of me like they have been for years. Great Prices, Great work, honest guys. What else can you really ask for out of a place!!!!

I too used to think this was a "good" shop, with an "honest" mechanic. I took my Jeep to them with a SIMPLE clutch problem. The rod fell out of my clutch master cylinder and needed replacing, the clutch needed replacing as well, I didn't feel like crawling around under my Jeep for 2 days wrestling with my transmission by myself so I thought, I'll just let Litchfield Auto Repair do it. A week later they call me to say my Jeep is ready. They told me there was grinding in reverse. I'm thinking they are talking about that little bit of grinding you get shifting into reverse sometimes so I go pick it up. Pay the almost $3,000 bill (they replaced a head too) and head out. Go to the store and when I go to back out of my parking space it won't go into reverse at all, as if i was attempting to shift into gear WITHOUT using the clutch! It was not going into reverse. Now I knew it had to be a problem with the clutch because the clutch pedal feels spongy and it's HALFWAY to the floor. Obviously, since my transmission was working just as it should before the clutch job, and the feel of the pedal, and the grinding in reverse is an obvious indication of a clutch issue, and most likely means there's air in the hydraulic clutch system. So after the Christmas holidays I take it back to them and say "Something's not right, the pedal's halfway to the floor and I could get in reverse just fine before they replaced the clutch". They tell me fine they'll look at it again. Another WEEK goes by I go pick it up. No change. Still no reverse. So by this time I realize they are not going to fix it. I drive it home and tell my girlfriend that I am going to fix it and I am going to take it back up there and confront them with it but that I wanted my girlfriend to go with me because I wanted her to be a witness to the conversation so she could then write her own review about our experience and hear all the BS these guys were feeding me. So I fix it in about an hour in the driveway with my girlfriend watching every move. I kid you not, I reverse bled it and it took me about 30 minutes. My transmission shifts beautifully. There's absolutely nothing wrong with it as I knew, but I had to fix it myself as proof. So I tell my girlfriend to come with me and listen. I told her that I was going to go over the problems with the clutch, the soft pedal, loss of pedal travel etc. and then tell him if he was sure it was the transmission then I wanted to have them rebuild it for the $2000 they quoted me, but only if they were sure it was NOT the clutch. Oh, and they replaced EVERY SINGLE PART you can replace in my clutch AND the clutch hydraulic system. So here's the good part. Right there with my girlfriend listening they told me my synchros in my tranny were going out, and that the new clutch was putting "pressure" on my already weak transmission which is why it wont' shift into reverse!! The owner Phil, and BOTH of the guys in the office told me the same thing. The OWNER, and BOTH of the guys that work in the office. Same story. At this point I tell them that is very interesting because I bled the clutch myself and it shifts great. Bled it one time. They claim they had 3 mechanics look at it. Interesting. I'm not a mechanic. I watched a Youtube video and fixed it 3o minutes later. It was laughably easy to fix. So I then informed them that not only is it shifting fine, but I also know that reverse has no synchro. Mark starts stammering and stuttering and says "well let me get you the owner". So the owner comes up to me checks out the clutch and apologizes and says they "made a mistake". Really? I don't believe that for one second. Phil told me he has 27 years experience in the auto repair business. There's at least 8 mechanics that work in the shop. So, with all Phil's experience and the cumulative experience of every mechanic in his shop, and they just couldn't figure out how to bleed a clutch? I think not. We caught them red handed lying to us and telling us it was the "reverse synchro" (there ain't one), and that the new clutch was putting "pressure" on the transmission, What? That's not how a clutch works (it puts pressure on the flywheel) and quoted me $2000 to fix it. When I told the owner Phil it looks like he was trying to rip me off for a transmission rebuild. Phil then told me another lie and said he wouldn't be trying to rip me off because he doesn't make any money on a transmission rebuild. Really? There's only about $400 max in parts to rebuild it. So Phil, it has been determined that YOU are a LIAR and a CROOK, FAR from honest. You should be out of business. I don't even care about the money but all the lying and trickery. There's no possibility as far as I'm concerned that Phil and his entire shop of mechanics can't bleed a clutch. I'm still stunned that the owner and both service advisors lied to me like they did. My girlfriend will be doing a review too she heard every word. What a bunch of CROOKS! IDIOTS! These guys suck, can't eve

I took my Jeep in with a SIMPLE clutch problem. Pick up. Go to store. I go to back out of my parking space it won’t go into reverse at all, as if i was trying to shift into gear WITHOUT the clutch! I knew it was a clutch problem: pedal feels spongy, loss of travel, reverse only grind. Signs of air in the clutch hydraulic system. And umm, there’s also the fact that it was shifting fine before they worked on it. I take it back. WEEK later, NO CHANGE. I tell my girlfriend I’m going to fix it and take it back and confront them. I kid you not, I reverse bleed it, 30 minutes, shifting BEAUTIFUL! I ask my girlfriend to come with and listen so she could hear this! I told her that I was going to go over with them the problems with the clutch: soft pedal, loss of pedal travel etc. Then ask him if he was sure it was the transmission. If so, I wanted to have them rebuild it for the $2000 they quoted me. With my girlfriend listening, they told me my synchros in my tranny were going out, and that the new clutch was putting “pressure” on my transmission and it won’t shift into reverse!! The OWNER, and BOTH of the guys that work in the office, same story. At this point I tell them I bleed the clutch and it shifts great. They claim 3 mechanics looked at it. Interesting. It was laughably easy to fix. I informed them I also know that reverse has no synchro. Mark starts stuttering and says “well let me get you the owner”. The owner checks out the clutch and says they “made a mistake”. Really? I don’t believe that for a second. Phil said he has 27 years experience. There’s 8 mechanics in the shop. With Phil’s experience and the cumulative experience of every mechanic in his shop, they couldn’t figure out how to bleed a clutch? We caught them red handed. My gf heard every word. You should of heard 'em all blubbering when I told them reverse has no synchro and I fixed it myself in the driveway! HA! Phil, YOU are a LIAR and a CROOK! You should be out of business.

I hate going to auto shops but this place made me believe that good honest people still exist. Took in one of our older vehicles that failed emissions. After they ran a diagnostic test they recommended a free alternative that would hopefully solve the issue. Well it worked and they did not charge us a signal penny. Now they have earned my business and I will be making another appointment for my other car ASAP.

I have made appointments at this location several times. There staff is always helpful and friendly and I can depend on consistently great service. They also offer a military discount. This is a great service department!

I came here because my engine light came on and I wanted to get it taken care off. After reading the many positive reviews, it is clear why they are honest. They have definitely earned my trust. I will be returning as a customer for future problems with my vehicles. Thank you!!!

Got an oil change. Everyone was very nice and respectful. Explained why they did everything they did. Exceptional customer service.