5

We had just moved to this area and needed to find a trustworthy mechanic, we found it here! Big relief knowing we can trust Litchfield Auto Repair to be honest and thorough in their repairs. Thank you. Tim Buckeye AZ

1

We had been using Litchfield Auto Repair as our trusted mechanic since 2014. But all that stopped during 2018. I know this review is way over due, but our experience was far from an honest & fair one. We had 2 separate vehicles with separate issues, that we took into LAR at separate occasions. The first one had a blown engine. We weren't sure what the problem was at first since we had given this vehicle to my mother in law and it had broke down on her. LAR took a look at it and said in order to find out if the engine is blown they'd need to replace the head gaskets which was going to cost 4 figures $$$$! Basically we would have had to stay committed to fixing it if we went that route. We declined since it was too much of a gamble. We took it to another place and right off the bat they were able to tell us the engine was blown. They didn't need to replace no stinking head gaskets to know that information! I was upset to know the people we had entrusted with all our vehicles would do us like that. To me that's taking advantage. The second vehicle was the last straw. We had bought it used and taken it to be fixed and maintained for the duration of a couple of years. Finally we got tired of the same issues popping up and not getting fixed. The hoses were brand new, that they had replaced months prior. Yet when we took it over to them because of a overheating problem, they said we need to replace the hoses and clamps?! We decided park the vehicle and not throw anymore money into it. My uncle took a look at it one day and replaced the coolant and lo and behold it was fine. It was not overheating anymore. He said the hoses and clamps didn't need to be replaced?! He said there must had been a bubble in the coolant and it just needed to be drained and refilled. That was it for us, we were tired of trusting them to take our money and not fix the real problems. This review has been in my drafts and I decided to finally get it out there because this was my experience and I don't like being ripped off.

5

I realky like their service. You won't be disappointed. U have never felt like I was getting robbed like other mechanic shops make you feel. Litchfield has a client in me!

5

If I can give this auto repair shop 10 stars I would! They went above and beyond the call of duty to fix my truck. I was moving my daughter into college, driving from California when my truck lost power. I was referred to this facility by a friend in the area. Phil and Tamara were absolutely amazing. They were able to squeeze me in on a Friday at 11 AM. And had my truck fixed before 5 PM when they closed for the weekend. I am extremely grateful for Phils knowledge of knowing exactly what was wrong with my truck and fixing it quickly when he had an already booked schedule. You will not be disappointed bringing your car to this facility they are knowledgeable, reasonably priced, and fast. It is comforting to know that my daughter has a facility to bring her car to if she were to ever have a problem with her car, being so far from home. I am confident they would give her the same reliable service as they gave to me

5

AMAZING mechanic shop. Hands down the most honest place I’ve ever been too. They will show and back their work up. This is not one of those cheap hack mechanic shops. You pay to get true work done. You’ll never find another place like this, I promise. Solid 10/10.

Travis, your recommendation is greatly appreciated, we look forward to your next visit!

- Litchfield Auto Repair
5

Over the years Litchfield Auto Repair has been my go to Mechanic for Camry, Lexus and Mercedes , no complains. I highly recommend them, great customer service and professionalism.

1

My car has been inoperable for the last week. so last week I called Litchfield Auto Repair to schedule an appointment and said they only had availability on tuesday (6 days in the future). So I said fine I will come in tuesday, low and behold I have now waited a whole week just for them to tell me they see nothing under my name whatsoever meaning I sat around for a whole week doing nothing on a car that needs an immediate fix and they wasted my valuable time - literally a week! Taking my services elsewhere now

5

Truly an honest bunch that do look out for your best interest. They are all very friendly bunch and explain things so you understand what's going on, options, if any. No surprises unless it really is one, even for them. We're repeat customers with a variety of vehicles... Thank You

Thank you for your kind review, Diane! We appreciate your support!

- Litchfield Auto Repair
5

They have been amazing! Honest, fair and friendly.

Thank you for your uplifting review, Rita! We appreciate it greatly!

- Litchfield Auto Repair
5

Are you kidding? Phil, AKA Dr. Phil runs a great shop. It's getting more and more difficult to find anyone that will work on a 30 year old Mercedes. I had two problems that stumped every so called Mercedes specialty shop in the Phoenix area. At one place they had my car for 2 months and fixed nothing. Dr. Phil has a guy that is an absolute wizard. Not only did they fix the car in 3 days at very reasonable price, he even ran the car through the emissions station where it passed with flying colors. Excellent, excellent, excellent.

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