5

Extremely impressed with the quality of service here. Just while sitting in the waiting room and hearing them interact with the other customers had me convinced I was at the right place! We’ve been around to all the shops, and I know we have overpaid many times - basically because of convience of the vehicle already being there, we just sucked it up and paid whatever outrageous fee they were charging. Last time we went to Greulics however, they told me my entire engine was leaking from all over and it would be over 2k in repairs to stop it. I had a gut instinct to say no to them repairing it. My husband wanted to just trade it in and get me a new car, but I decided to give Litchfield Auto a try instead. They quoted me under 900 for repairs on the 2 leaks they said my car had. ONLY 2! We also brought my hubbys truck in and they had our nightmare fixed in less than a day for close to $100. So very happy I finally gave this place a try. Plus it’s super nice they have a clean waiting room and give free rides to and from home!

We're glad you came to us for a second opinion, Megan! We'll always do our best for our customers because we know that's what keeps them coming back. Thank you for your review.

- Litchfield Auto Repair
5

I've never left a review for anywhere before but these folks did such a great job. I drove down from Canada and my van went berserk, they fixed her right up and she's doing great. Their shop is pristine too, definitely the most tidy auto shop I've ever visited. I would stick with them forever if I could

5

My car's a/c went out and my husband & I took it in yesterday. From the moment we walked in we felt welcome, and they were very up front regarding potential issues & costs. We ended up needing to repair the blower motor, but the mechanic informed me of my front tire separating. Had he not noticed it, I wouldn't have and it probably would've popped on me. I appreciated him telling us this because I drive a lot for work, and on my way home I pick up my son. His due diligence allowed me to take proper measures to be safe. This shop will continue to have my business and I will recommend them to all my friends & family.

We appreciate you recommending us to your friends and family, Nataly! We are glad we could help you feel safe! Thank you.

- Litchfield Auto Repair
5

This place, and the employees who work there are truly awesome. While I have a long story to tell, I will spare you the time and just say that some things were overlooked on my vehicle, however, it was made right. Things happen, we are human, but at the end of the day, Phil made it right. Businesses do not do that now a days, but Litchfield Auto Repair does. I know good mechanics are hard to find. Ones that are dis-honest, and who do not rip you off doing things that do not need to be done seem to be everywhere. I assure you these guys and gals are legit. NO QUESTION, your search is over. HIGHLY RECOMMEND! Thanks Phil!

5

Honest mechanics are a rarity. I asked for an honest opinion and diagnosis on my daughter’s car. That’s exactly what I got. No BS, no up selling, no pressure tactics. It turned out that the work that I had done (incorrectly) on the car was the root cause of the continued issues with the car. The tech identified the issue, told me what they would charge to repair it. I should have taken it to them at the beginning. I will take any car issues to them in the future. Highly recommend!

5

These guys and gals are the best! Took our vehicle in for AC repair and we choose not to put the money into it because it is not worth it! Their price was very fair but we plan to upgrade so will let someone else fix it if they want. They did not charge us a dime! Don’t find that just anywhere! Honesty goes a long way. Would recommend them all day everyday!

Thanks for the lovely review, Monie! We're glad you enjoyed your experience with us!

- Litchfield Auto Repair
1

Have not had the service but am not impressed by the driving. Saw this SUV around Thunderbird and the 101. He first turns left even though there was a pedestrian in the crosswalk, then swerves into the other lane (it was a double left turn), then swerves back into his own lane. When I got closer I saw the driver was on the phone, and he continued to be on the phone for as long as he was within my sights.

As the owner I would greatly appreciate for you to call me on this. I dont recall our free shuttle service going near that destination. My son is our shuttle driver and he is very adamant about not having his phone while driving let alone to talk and drive. He receives countless compliments on his driving for how safe customers feel while riding with him. I would like to get more info from you on this to see who was driving what vehicle and when. I can be reached at 623 - 882 - 8700. My name is Phil. Thank you and I'm looking forward to speaking with you.

- Litchfield Auto Repair
5

I love these human beings. First of all, they are all over customer service. It is their calling card. In addition to doing THE best job on your vehicle they are in constant contact with you. They go beyond their expectations when I needed information from my insurance company..they took on the task to get the information. Unbelievable customer support!

5

I started going to Litchfield Auto because a friend went to work for them. I always trusted him with my car. I knew I found a place I could also trust with my car. They stand behind their work and they are honest and top notch.

5

I am very pleased with the work that Phil's team did on my car. I was bracing myself for the worst. I was pleasantly Surprised that my electrical problems was a corroded battery cable. Phil got me back on the road when he said he would. I had a problem with the towing company and Phil got involved and got me a full refund. You simply don't find businesses today that exceed expectations. Litchfield Auto Repair DID!! Thanks Phil.

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